A large number of users who have updated to the New Xbox One Experience dashboard have reported issues with the new interface. Microsoft is aware of them, however, and has already released solutions for a number of problems.
Slower than normal first boot after updating to the New Xbox One Experience:
Solution: Allow up to 15 minutes on the green Xbox One boot-up animation before you begin troubleshooting. If the screen doesn’t change after that amount of time has passed, hold the power button on the front of the console for 10 seconds until the console powers down. Wait 15 seconds, then power the console back on.
Blank tiles in My games & apps:
Solution: Allow the console a few minutes to update these tiles. To check if the appropriate data has been retrieved, go to Home, highlight My games & apps in the big tile, press the Menu button on your controller, and select Quit. Then relaunch My games & apps.
Voice controls not working on first boot after update:
Solution: Users can resolve this issue by rebooting the console. Double-tap the Xbox button to open the guide, scroll down to Settings, and then select Restart console.
To confirm the Kinect is working properly again, go to Settings, select All Settings, select Kinect & devices, and then select Kinect. If you see video under WHAT KINECT SEES, your Kinect is working properly. If you do not see video, check the TROUBLESHOOTING section to the right, or see Troubleshoot issues with the Xbox One Kinect sensor.
Can’t sign in due to repeating password prompts:
Solution: To resolve this issue, follow the instructions here.
A game or an app may appear to be stuck requiring a content update:
Solution: To complete the installation of the game or app update, you’ll need to either insert the game disc or sign in to the account that purchased the game or downloaded and installed the app.
Source:
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